Cancellation Policy

At Proviedinfo.com, we understand that business needs can change and sometimes you may need to cancel or reschedule services. This policy explains how cancellations work for our digital services, including SEO, paid marketing campaigns, website design, and AI chatbot development.

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1. Cancelling Before Work Begins

If you decide to cancel a service before our team has started work, you must notify us in writing at info@proviedinfo.com.

• Full refund: If no work has started.
• Partial refund: If preliminary work or planning has begun, a partial refund may be granted based on the stage of completion.

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2. Cancelling After Work Has Begun

Once our team has started work, cancellations may still be requested; however:

• Any work completed up to the cancellation date will be billed.
• No full refunds are issued for partially or fully completed services.
• We may credit remaining funds (if applicable) toward future services at our discretion.

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3. Ongoing or Subscription-Based Services

For recurring or subscription-based services (such as monthly SEO, PPC management, or ongoing website maintenance):

• Cancellations require at least 15 days’ notice before the next billing cycle to avoid charges for the following month.
• Any work already completed in the current billing cycle is non-refundable.

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4. Project Pauses or Rescheduling

If you wish to pause or reschedule a project rather than cancel it entirely, we will work with you to set a new timeline. Any costs incurred up to the pause date will still be due.

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5. How to Cancel a Service

To cancel a service, please email info@proviedinfo.com with:

• Your name and company name
• Service name
• Date of purchase or project start
• Reason for cancellation

Our team will confirm your cancellation request within 2–3 business days.

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6. Contact Information

If you have questions about this policy or need help with a cancellation:

Proviedinfo
📍 8695 AERO DR STE 115 Ste 115 #1070 SAN DIEGO, CA 92123
📧 info@proviedinfo.com
📞 +91 6371330884

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Note: By purchasing or subscribing to our services, you agree to this Cancellation Policy.