Because our services are digital and custom-built, fees are generally non-refundable once work has begun. However, we may issue refunds in cases of duplicate payment, services not initiated, or major deviations from agreed-upon deliverables.
Yes. If no work has started, you can cancel and receive a full refund. If work has begun, partial refunds may be issued depending on the stage of completion.
Simply email us at info@proviedinfo.com with your name, company name, service purchased, date of purchase, and reason for the request. Our team will review and respond within 2–5 business days.
Approved refunds are processed to your original payment method within 10–15 business days.
No. Because our services are digital and intangible, returns are not applicable. Instead, we offer revisions and adjustments to ensure you’re satisfied with the deliverables.
We prioritize client satisfaction. If something doesn’t match the agreed scope, contact us immediately. We’ll review the issue and work toward a resolution, which may include additional revisions or, in rare cases, a partial refund.
You must give at least 15 days’ notice before the next billing cycle to cancel ongoing or subscription-based services. Any work already completed in the current billing cycle is non-refundable.
Yes. You can request a pause or reschedule. Any costs incurred up to the pause date will still be due, and we’ll coordinate a new project timeline with you.
You can contact us at: Proviedinfo 📧 info@proviedinfo.com , 📞 +91 6371330884
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